Service Request

If you are a current homeowner and need non-emergency service work done please complete the online service request form. A Quality Assurance Team member will email or call you within 24 hours to acknowledge receipt of your e-mail. You will be contacted within 3 days to discuss your request, and schedule an appointment.

Please do not submit emergency requests on a service request form. All emergency requests must be communicated by phone to ensure the most accurate and efficient exchange of information.

Contact the Quality Assurance team at: 616-638-1325 to report an emergency.


This is where it all begins.

Take the first step in building your custom home.

View our questionnaire